Holiday Inn Express & Suites Singapore Novena, An Ihg Hotel, Singapore

The hotel had a nice and cozy atmosphere with a cigarette smell in the rooms. It looked a bit old with dirty walls and dark corners, but it was quiet even with all the lights on. The service was a mix of polite requests but also rude behavior at times. The location was strategic, but some aspects like parking policies were a bit frustrating. The dining options were limited but acceptable for a low-cost stay.

The hotel has a pretty decent location in a rather good district of the city with convenient access to landmarks. The rooms, however, were cosmetically unclean with dirty and soiled carpets and walls. The service maintained a certain standard of friendliness, but there were some issues with rudeness and lack of helpfulness observed. The dining experience was average with some negative points but was befitting a budget hotel. Overall, the value for money is reasonable with some aspects that could be improved.

The hotel is located in central Singapore on Balestier Road, providing easy access to places like Velocity and Novena Square. The rooms are spacious and clean, offering a comfortable stay, while the front desk staff does a marvelous job trying to make up for other weaknesses. The dining experience is basic, with simple dishes available. The hotel is suitable for organized groups due to its convenient but somewhat inconvenient location.

Although the room I stayed in was small and had a foul smell all the time, everything else about the hotel was really good. The service was provided excellently within their limitations, but some staff members were not friendly. The location in central Singapore on Balestier road was very convenient, but it means there's a better price tag on the rooms. The dining experience could be improved with more variety, especially on the fruits and some dishes.

I had a mixed experience at this hotel. The room I stayed in was very small, making it hard to move around freely, but everything else was quite good. The rooms were spacious and clean, and the atmosphere in the corridor was pleasant. I would recommend it to anyone looking for a peaceful time away from work.